3cat Privacy Policy — User Information Protection
This Privacy Policy explains how 3cat collects, stores, uses, and protects personal information of our platform users in Malaysia.
Effective date: January 2026. Continued use of 3cat platform signifies your agreement to this privacy policy.
1 Information We Collect
When you register or use the 3cat platform, we collect various categories of information to ensure smooth and secure service.
Personal Account Information
This includes your full name, email address, phone number, date of birth, and password provided during registration. This information is used to verify your identity and manage your 3cat account.
Device and Browser Information
We automatically record technical details such as IP address, browser type, operating system, device model, and screen resolution when you access the platform. This data helps us optimize the user experience across various mobile devices.
Payment Information in MYR
To process deposits and withdrawals in MYR, we may retain information related to the payment method you use — such as your bank name or e-wallet number — but we do not store your full card number or payment password.
Usage and Behavior Data
We track gameplay activity, pages visited, links clicked, and session duration to understand how users interact with 3cat and continuously improve the experience.
2 Purpose of Information Use
Information collected by 3cat is used solely for legitimate purposes related to delivering our platform services. We do not sell users’ personal information to any third parties for marketing.
- Account management: Verifying user identity, processing registration, login, and account recovery.
- Transaction Processing: Accurately processing deposits, withdrawals, and financial records in MYR.
- Customer Support: Enables our support team to identify account issues and provide effective assistance.
- Platform Security: Detecting and preventing fraud, unauthorized access, and suspicious activities.
- Service Improvements: Analyzing usage patterns to improve platform design, speed, and usability.
- Legal Compliance: Complying with Malaysia’s legal requirements for reporting and compliance.
3 Cookies and Session Tracking
The 3cat platform uses cookies and similar tracking technologies to enhance user experience and ensure proper platform functionality.
Types of Cookies Used
- Session Cookies: Used to maintain your logged-in status while using the platform. This cookie is automatically deleted when you close the browser.
- Optional Cookies: Saving your language settings and display preferences so you don’t need to set them again each time you access 3cat.
- Analytics Cookies: Collecting anonymous usage data to help us understand overall user interaction with the website.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect 3cat platform functions such as login verification and saving preferences.
4 Data Storage, Sharing, and Security
Data Security
3cat uses SSL encryption to protect all data transmitted between your device and our servers. Passwords are stored in encrypted form and cannot be read, even by internal staff. Access to user data is limited to personnel who need it to perform their duties.
Data Retention Period
Your personal data is retained as long as your account is active or as needed to fulfill purposes stated in this policy. Once an account is closed at your request, information not required for legal compliance will be deleted within a reasonable timeframe.
Third-Party Sharing
3cat does not sell or rent users' personal information. We may share data with trusted third-party service providers such as payment processors and analytics providers, but only to the extent necessary and subject to strict confidentiality agreements. We may also disclose information when required by law or by order of a competent authority.
5 User Rights, Policy Changes & How to Contact Us
Access, Correction & Deletion Rights
As a 3cat user, you have the right to:
- Accessing personal information we hold about you by contacting our support team.
- Correcting any inaccurate or outdated information via your account profile settings or through customer support.
- Request Deletion your account and personal information, subject to legal compliance requirements that obligate us to retain certain records.
Changes to This Privacy Policy
3cat may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with an updated effective date. Continued use of the platform after changes are posted constitutes acceptance of the revised policy.
How to Contact Us
If you have any questions, concerns or requests regarding your data privacy, please contact the 3cat team by email at [email protected]. You can also check FAQ page us for answers to the most frequently asked questions related to account and data security.
Your Data Is Safe with 3cat
We are committed to protecting each user’s privacy. Register with confidence and enjoy a safe entertainment experience in Malaysia.